Privacy Policy

SPORTSEVERYDAY PRIVACY STATEMENT

 

 

INTRODUCTION

 

This statement sets out how your data is used and processed through your use of this website and service. We respect and value all user privacy and only collect data in ways which are consistent with our obligations and your rights under the law.

 

This website is owned by Simply Express, a company registered in England under company number 14494997 and whose registered office is at 5 Edmund Road, Bristol, United Kingdom, BS14 0BG.

 

 

WHAT DATA DO WE PROCESS

 

We collect some or all of the following personal data for processing

 

Identity Data	This includes your first and last name, social media profile, username, email address and telephone numbers
Transaction Data	This includes the details of offers you have signed up to or subscribed to via the third-party links provided on this website
Technical Data	This includes your device ID or information, cookie data, browser type and version, device time, operating system, IP address and location and other technology on the devices you use to access the website.
Usage Data	This includes information about how you use our website, products and services.
Non-Personal Data	This includes aggregated data such as statistical or demographic data which does not directly or indirectly reveal your identity. This is to analyse and assess website usage.

 

WHY DO WE COLLECT THIS INFORMATION

 

Under the General Data Protection Regulation (GDPR), we are required to have a lawful basis in the use of the above data. Through your use of our website, we have a legitimate interest (and in some cases) consent to use your data for one or more of the following purposes:

 

·          To perform our obligations under the contract between us

·          To ensure that content from our site and any publications are presented in the most effective manner possible

·          To regularly review and update the services on our website in order to provide consumers with the best possible experience

·          For internal operations; including troubleshooting, data analysis, testing, research, statistical and survey purposes

·          For marketing communications (where you have agreed to receive them) about services and offers that are linked, associate with or relate to the service you have subscribed to

·          To comply with our contractual or legal obligations to share data by law or governmental order

HOW DO WE COLLECT THIS INFORMATION

 

We use different methods to collect data from and about you through your direct and indirect interactions including:

 

Direct Interactions

You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This also includes personal data when you:   (i)Complete our offers form; (ii)Subscribe to marketing communications and/or choose your preferences for email or SMS; (iii)Email our customer services team; (iv)Raise a complaint; or (v) Request information be sent to you

Indirect Interactions

We may collect other types of data as highlighted above when you interact with our website. This is collected through cookies, server logs and other similar technologies. We can also receive this data if you visit other websites which use our cookies or tracking technologies.

 

 

WHO DO WE DISCLOSE YOUR DATA TO?

 

We process your data in line with stringent obligations to respect and maintain security and confidentiality and to treat your personal data in accordance with the applicable law. We do not allow our third-party service providers, partners, agents, subsidiaries or employees to use your personal data for their own purpose and only permit them to process personal data for specific purposes and in accordance with our instructions.

 

There are times we may share your personal data with other companies in our group in order to deliver one or more of the reasons for which we collect personal data (as highlighted above).

 

We may also sometimes need to share your personal data with contracted third parties who assist us in delivering our services. The information we share is restricted to the personal data those third parties need to fulfil their services to use. These companies include

 

·          IT companies; to support our website and business systems

·          Marketing Companies; to enable and assist with the sending and delivery of our electronic marketing communications where you have opted in to receive them

·          Contracted Partners/Affiliates; to provide marketing communications for services that are related or similar to that of our own service and may be of interest to you.  

·          Customer Service Providers; to manage and coordinate all customer queries, complaints and enquiries on our behalf

·          Professional Advisers; i.e. auditors, bankers, lawyers and insurers who provide tailored services to us in order to assist with the operation of our business

 

In some limited circumstances, we may be legally required to share your personal data if we are involved in or complying with legal obligations, a court order or the instructions of a governmental body.

 

If we transfer your personal data to a country outside of the UK which does not have an active adequacy decision in place from the UK Secretary of State, we will take additional technical and organisational measures to ensure your personal data is subject to a level of protection equivalent to that within the UK in accordance with the Data Protection Act 2018 and UK-GDPR.

 

Our website contains other event links from third-party websites. If you provide your personal data by subscribing to or interacting with that third-party’s link, you give them your permission to use it for the purposes of that promotion. Sportseveryday does not control the use of any personal data you have submitted to a third party and accepts no liability or responsibility in your provision of such personal data.

 

 

HOW LONG DO WE KEEP YOUR DATA FOR?

 

We will never hold your personal data for any longer than is necessary to fulfil the purposes that we collected it for. We follow the relevant statutory retention limits for personal information where applicable. Where the retention period ends, and your data is no longer needed or has been requested to be deleted; your data will be completely deleted or anonymised.

 

In some instances, we may anonymise your data to ensure that it can no longer be used to associate with you but can be used in a non-identifiable way for statistical analysis and business planning.

 

 

MARKETING

 

If you do not opt out of receiving marketing communications from us, we will send you information about products and services linked, related or similar to Sportseveryday. If you have agreed to receive marketing, you will be provided with the opportunity to opt-out every time we send you marketing.

 

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of our group

 

If you wish to no longer receive marketing communications from us, please click here

 

 

WHAT ARE YOUR DATA SUBJECT RIGHTS?

 

All users are entitled to the following:

 

·          The Right to Access; you have the right to request copies of your personal data.

·          The Right to Rectification; you have the right to request that we correct any personal information that you believe is incorrect.  You also have the right to request that we complete information you believe to be incomplete

·          The Right to Erasure; you have the right to request us to erase your personal data under certain circumstances

·          The Right to Restrict Processing; you have the right to object to our processing of your personal data under certain circumstances

·          The Right to Data Portability; you have the right to request that we transfer the personal data we have collected, to another organisation or directly.

 

All requests under any of these rights must be made in writing by email or completing a Subject Access Request form which is available upon request. These can be sent to our Data Protection Lead at [email protected].

 

We will respond to your request within one month of receipt of it. However, in cases where the request is complex, more time may be required.

In the event you are not satisfied with our response or believe we are not processing your personal data in accordance with the applicable law, you may make a complaint to the Information Commissioner’s Office (ICO) through their website at https://ico.org.uk/make-a-complaint/.

 

 

COOKIES AND SIMILAR TECHNOLOGIES

 

We use cookies on our website to provide you with the best experience when you browse our website and to improve our site and its contents. In continuing to browse the site, you agree to our use of cookies.

 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Other storage technologies can include web beacons; an often-transparent graphic image that is placed on our website to monitor the behaviour of users visiting our sites or receiving our emails, or pixels; a code placed on our website that triggers a cookie and calls an application on a media-buying platform to download a cookie on your browser if your settings allow it.

 

You can find out more about cookies and protecting your privacy by visiting www.aboutcookies.org. 

 

In delivering our website, we use the following cookies:

 

Strictly Necessary Cookies                     This is required for the operation of our website, i.e to allow users to subscribe to receive offers. These are necessary for the website to function and cannot be switched off in our systems. You may be able to set your browser to block or alert you about these cookies, however, doing so will mean some parts of the website will not work.

 

Performance Cookies                       This allows us to recognise and count the number of visitors, how they move around the website and which areas are more popular than others. This helps to improve the way the website works. The information these cookies collect is aggregated and anonymous – without it we do not know when you have visited our website and cannot monitor its performance

 

Targeting Cookies                            This records your visit to our website and the links you have interacted with. We use this information to make our website and advertising more tailored to your interests. They do not store personal information but are based on uniquely identifying your browser and internet device

 

Please note, third parties may also use cookies over which we have no control, i.e. Google Analytics. These are likely to be performance or targeting cookies.

 

You may avoid the use of cookies by configuring your web browser to either delete or block them, this, however, may affect the quality of your use of the website.

 

 

HOW TO CONTACT US

 

If you have any questions about this privacy statement, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email:                         [email protected]

 

Post:                           5 Edmund Road, Bristol, United Kingdom, BS14 0BG